Flight Compensation CheckCheck your flight

British Airways delay compensation

If a British Airways flight got you to your final destination three hours or more late, UK law says BA owes each passenger £220, £350 or £520, depending on distance. Check your flight on the pass, then claim through BA’s own portal.

Boarding passChecked against UK261 and EU261

What happened
How late you landed at your final stop
The reason they gave

Owed per passenger

£–

Fill in the pass to see it.

Where to send the claim

BA takes compensation claims through its feedback and claims portal. Choose “Raise a new case” and give your booking reference. Our claim letter is written to paste into its free-text box.

Open BA’s compensation portal

What counts on a BA flight

  • Every flight leaving a UK airport, and BA flights into the UK from anywhere.
  • The delay that counts is at your final destination, so on a connection booked together, the first and last airports set the distance.
  • How late you took off doesn’t count; how late you arrived does.

Questions

How much compensation does British Airways pay for a delayed flight?

What UK261 sets, not what BA chooses: £220 a passenger for flights of 1,500 km or less, £350 for 1,500 to 3,500 km, and £520 beyond, when you reach your final destination three hours or more late. On a long flight such as London to New York that lands three to four hours late, it is £260.

Where do I claim compensation from British Airways?

Through BA’s feedback and claims portal: choose “Raise a new case” and have your booking reference ready. BA’s delays page sends you there to claim for flights it operated.

What if BA says the delay was outside its control?

Ask what the cause was and the evidence it couldn’t be avoided. Weather unsafe to fly in, air traffic control and strikes outside the airline can count; the CAA says technical problems generally don’t. If BA still says no, take it to the dispute scheme it belongs to, then the small claims court.

Where these facts come from