Flight Compensation CheckCheck your flight

Flight cancellation compensation

A cancelled flight is owed £220, £350 or £520 a passenger unless the airline told you at least 14 days ahead, or rebooked you close to your original times. The pass below is set to “Cancelled”: add your route and how late you finally landed.

Boarding passChecked against UK261 and EU261

What happened
When they told you
How late you landed at your final stop
The reason they gave

Owed per passenger

£–

Fill in the pass to see it.

The notice rule

When they told youCompensation is not due if the new flight…
14 days or more beforeNever due (you’re still owed a refund or a new flight)
7 to 14 days beforeleaves no more than 2 hours early and lands less than 4 hours late
Under 7 days beforeleaves no more than 1 hour early and lands less than 2 hours late

From UK261 Article 5(1)(c).

Questions

Do I get compensation if my flight is cancelled?

Yes, unless the airline told you at least 14 days before departure, or told you later but put you on a flight close to your original times, or the cancellation came from extraordinary circumstances it couldn’t avoid.

How close does the new flight have to be?

With 7 to 14 days’ notice, no compensation is due if the new flight leaves no more than two hours early and lands less than four hours late. With under 7 days’ notice, it must leave no more than one hour early and land less than two hours late.

How much is it?

£220, £350 or £520 a passenger by distance, the same as for delays. The airline can halve it when the new flight lands within two, three or four hours of the original (by distance band).

Where these facts come from