Flight Compensation CheckCheck your flight

Virgin Atlantic delay compensation

If a Virgin Atlantic flight got you to your final destination three hours or more late, UK law says each passenger is owed £220, £350 or £520. Check your flight on the pass, then send the claim through Virgin Atlantic’s own form.

Boarding passChecked against UK261 and EU261

What happened
How late you landed at your final stop
The reason they gave

Owed per passenger

£–

Fill in the pass to see it.

Where to send the claim

  • Virgin Atlantic’s disruption and compensation help pages cover delays, cancellations, missed connections and Regulation EC261/2004.

Our claim letter gives you the wording to paste into the form’s free-text box.

Open Virgin Atlantic’s compensation page

Which Virgin Atlantic flights count

  • Every flight leaving a UK airport, whoever flies it.
  • Flights into the UK from outside the EU, when a UK or EU airline operates them.
  • Flights leaving an EU airport fall under the EU’s own version of the rules instead.

Questions

How much compensation does Virgin Atlantic pay for a delayed flight?

What UK261 sets for flights it covers: £220 a passenger for 1,500 km or less, £350 for 1,500 to 3,500 km and £520 beyond, when you reach your final destination three hours or more late. A long flight landing three to four hours late is £260.

Where do I claim from Virgin Atlantic?

Through Virgin Atlantic’s disruption and compensation help pages. Virgin Atlantic’s disruption and compensation help pages cover delays, cancellations, missed connections and Regulation EC261/2004.

What if Virgin Atlantic refuses?

Ask for the cause and the evidence it couldn’t be avoided. If it still says no, give it eight weeks or its final answer, then take it to the dispute scheme it belongs to, or the CAA if it belongs to none, then the small claims court.

Where these facts come from