Flight Compensation CheckCheck your flight

Jet2 compensation claim

If a Jet2 flight got you to your final destination three hours or more late, UK law says each passenger is owed £220, £350 or £520. Check your flight on the pass, then send the claim through Jet2’s own form.

Boarding passChecked against UK261 and EU261

What happened
How late you landed at your final stop
The reason they gave

Owed per passenger

£–

Fill in the pass to see it.

Where to send the claim

  • Jet2 says you can claim when your flight arrived more than 3 hours late; how late it took off doesn’t count.
  • It asks you to submit the claim to Jet2 directly, and aims to reply within 28 days.
  • It says flights delayed or cancelled by the recent NATS air traffic control failure are not entitled to compensation.

Our claim letter gives you the wording to paste into the form’s free-text box.

Open Jet2’s compensation page

Which Jet2 flights count

  • Every flight leaving a UK airport, whoever flies it.
  • Flights into the UK from outside the EU, when a UK or EU airline operates them.
  • Flights leaving an EU airport fall under the EU’s own version of the rules instead.

Questions

How much compensation does Jet2 pay for a delayed flight?

What UK261 sets for flights it covers: £220 a passenger for 1,500 km or less, £350 for 1,500 to 3,500 km and £520 beyond, when you reach your final destination three hours or more late. A long flight landing three to four hours late is £260.

Where do I claim from Jet2?

Through Jet2’s claim form. Jet2 says you can claim when your flight arrived more than 3 hours late; how late it took off doesn’t count.

What if Jet2 refuses?

Ask for the cause and the evidence it couldn’t be avoided. If it still says no, give it eight weeks or its final answer, then take it to the dispute scheme it belongs to, or the CAA if it belongs to none, then the small claims court.

Where these facts come from